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Support Dashboard

Settings

Platform Settings

Create Support Agent

HomeAdminSupport AgentsCreate

Agent Information

Provide basic information about the support agent

First Name

Last Name

Email

Phone

Initial Password

Department

Permissions

Can Close Tickets

Allow agent to close support tickets

Can Issue Refunds

Allow agent to process refund requests

Can Ban Users

Allow agent to ban users from the platform

Can View All Tickets

Allow agent to view all tickets, not just assigned ones